Privacy Policy

We collect the following information when you use our services: **Personal Information:** Name, email address, phone/WhatsApp number, and payment information when you subscribe or request a trial. **Technical Data:** IP address, browser type, device information, and usage data collected automatically through our website. **Communication Data:** Messages you send us via WhatsApp, email, or contact forms. We do not collect more information than is necessary to provide our services.

We use your information to: - Provide and manage your IPTV subscription - Process payments and send invoices - Respond to customer support inquiries - Send service updates and important notifications - Improve our website and services - Comply with legal obligations We do NOT sell, rent, or share your personal information with third parties for marketing purposes.

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Subscription data is retained for 3 years after account closure. You may request deletion of your data at any time by contacting us.

Our website uses essential cookies to function properly, and analytics cookies (Google Analytics) to understand how visitors use our site. You can disable cookies in your browser settings. We use no advertising or tracking cookies.

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to: - Access your personal information - Correct inaccurate information - Withdraw consent for data processing - Request deletion of your data - File a complaint with the Office of the Privacy Commissioner of Canada To exercise these rights, contact us at [email protected].

We implement industry-standard security measures including SSL/TLS encryption, secure payment processing (we never store credit card numbers), and restricted access to personal data. However, no internet transmission is 100% secure.

We use limited third-party services: - Payment processors (for subscription billing) - WhatsApp Business (for customer support) - Google Analytics (anonymized usage data) Each service has its own privacy policy governing their data practices.

For privacy-related questions or to exercise your rights, contact our Privacy Officer: Email: [email protected] Website: roveiptvcanada.ca/contact We will respond to all privacy requests within 30 days.